Privacy Policy – Tis Ignite Spectrum
At Tis Ignite Spectrum, your privacy matters the most. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website or services operated by Tis Ignite Spectrum Pvt. Ltd. (“Tis Ignite Spectrum,” “we,” “our,” or “us”).
By accessing or using our platform, you consent to the practices described in this policy.
Information We Collect
1. During Registration
When you create an account or shop with Tis Ignite Spectrum, we may collect:
Full Name
Address
Phone Number
Email ID
Gender
Date of Birth
Preferences and Interests
2. User Activity
We may collect additional information such as:
Product preferences and browsing history
Delivery preferences and notes
Return requests, complaints, and support interactions
3. Browsing Data
We automatically collect technical details including:
IP address
Browser type and version
Device model and operating system
Pages viewed, visit duration, and time logs
4. Interaction Data
We may track:
Clicks, scrolls, and navigation patterns
App/website performance, speed, and crash logs
Engagement behavior for improving user experience
How We Use Your Information
Your personal data is used for the following purposes:
Creating and verifying your account
Processing orders, payments, and deliveries
Maintaining order and transaction records
Improving website/app performance and user experience
Sending promotional updates, offers, and notifications
Detecting fraud, preventing misuse, and ensuring platform safety
Managing subscriptions and service-related features (if applicable)
Complying with legal and regulatory requirements
Providing real-time order tracking and customer updates
Information Sharing
Your information may be shared with:
Delivery partners, logistics providers, and courier services
Payment gateways and financial institutions
Hosting providers, IT support, and customer service teams
Analytics, advertising, or marketing partners (only with consent)
Legal or regulatory authorities when required by law
Business partners involved in mergers or restructuring processes
We do not sell your personal information to any third party.
Cookies and Tracking Technologies
Tis Ignite Spectrum uses cookies to:
Remember your login and preferences
Improve navigation and website usability
Analyze traffic and user behavior
Enhance personalization of content and ads
You can manage or disable cookies anytime through your browser settings.
Data Security
We use industry-standard administrative, physical, and technical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no digital platform can guarantee complete security.
Service Notifications
Even if you opt out of promotional communication, you will continue to receive:
Order and delivery updates
Payment confirmations
Security alerts
Policy or terms-related notifications
Children’s Privacy
Tis Ignite Spectrum does not knowingly collect personal data from individuals under 18 years of age.
If you believe such data was collected unintentionally, please contact us for immediate removal.
Data Retention
Personal data is stored for 12 months after account closure, or longer if required by law.
Order, tax, and customer support records may be stored as per compliance standards.
After the retention period, your data is safely deleted or anonymized.
Policy Updates
This Privacy Policy may be updated from time to time.
Continued use of our services after updates will mean that you accept the revised terms.
Contact Us
For any privacy-related concerns, support requests, or queries, reach out to:
📧 Email: tisspectrum76@gmail.com
📞 Phone: +91-7994002635
🏢 Address: Floor No 1, Shop No. 135, Sagar Pallazio Commercial Premises Co-Op Society Ltd, Andheri Kurla Road, Near Mohili, Sakinaka, Mumbai Suburban, Mumbai, Maharashtra – 400072
Company Name: Tis Ignite Spectrum Private Limited